Kohler C1 Indoor Sauna Floor Kit K-34275-SPS

At MyEliteWellness, we strive to make every step of your experience seamless and straightforward. Here is everything you need to know about how we handle shipping.

Delivery Pricing

Free Shipping on all Heaters, Saunas & Hot Tubs within the contiguous United States.

Additional fees may apply under specific conditions, including:

• Locations not reachable by standard carriers (FedEx, UPS) will incur an LTL freight surcharge.
• Remote areas, islands, or roads that cannot accommodate Class 6 or larger vehicles.
• Crates longer than 92" cannot be managed with a standard liftgate.
• Failure to accept delivery within 48 hours of the carrier's initial contact may result in daily storage charges of $100.

How We Ship

Most sauna kits ship pre-packaged on a pallet via LTL freight for curbside delivery.

What does curbside delivery mean? The pallet is unloaded from the truck at the curb nearest your property.

If you need the shipment placed on your property, contact us for a white glove delivery quote.

When Will It Arrive

Estimated Timeline:

• Days 1-2: Stock verification
• Days 3-5: Order prepared
• Days 2-8: Transit
• Days 1-5: Carrier contacts you
• Total: 7-20 business days

On the day your order ships, a tracking notification will be sent to the email address provided at checkout.

If you have not received tracking information within 5 business days, please reach out via live chat, our contact page, or email us at contact@myelitewellness.com.

Where We Deliver

We deliver to all 48 contiguous U.S. states.

Upon Delivery

Inspect before signing. Report hidden damage to contact@myelitewellness.com within 72 hours.

Reporting Damage

Document visible damage on the delivery receipt. Report concealed damage within 72 hours.

Refused Deliveries

20% restocking fee applies.

Your Responsibility

Ensure your contact details are accurate and that you are available to receive your shipment as scheduled.